Ordering Info
DELIVERY
- Free on All Orders
- Delivery Time – We aim to provide convenient and personalised delivery options to suit your needs.
- Orders received before 10.30am will reach you the next working day. Orders after 10.30am will reach you within 2 working days.
- Personalise Your Delivery – When we send your order, our Courier (DPD) will contact you by email with a delivery date and time slot – you can then personalize your delivery options by adding delivery instructions/ including a ‘collect in store’ option.
- If you are away from home during the week – we can send to your work address.
- If you have a preferred delivery date then please let us know using the ‘Delivery Instructions’ field during checkout or call us.
- Highlands Islands and Northern Ireland – please allow one extra working day for delivery.
Many of our first customers from when we opened in 1996 are still shopping with us today. Read a little about our history and philosophy!
CARD SECURITY & PAYPAL
- We are a Trustwave approved secure e-commerce website and do not store card details. All card details placed on the website are encrypted.
- Pay by PayPal available.
PERSONAL DATA
- We do not share any personal data with any other companies and simply use this to ship your order!
RETURNS POLICY
- Should you not be happy with the condition a product has arrived in or you have received the wrong product, let us know and we will either send out a replacement or refund this item.