UK Delivery Times
We aim to deliver all orders within 2–3 working days (excluding weekends and bank holidays).
Delivery Charges (UK Mainland)
- Free delivery on orders over £50
- £4.99 delivery on orders under £50
Highlands, Islands & Northern Ireland
- Free delivery on orders over £100
- £9.95 delivery on orders under £100
Flexible Delivery Options with DPD
We use DPD courier delivery for a reliable and tracked service. Once your order is dispatched, DPD will email you with:
- A confirmed delivery date
- A one-hour time slot
You can also personalise your delivery, including:
- Adding delivery instructions
- Rescheduling delivery
- Choosing a safe place or neighbour delivery
- Selecting a “collect from store” option (where available)
Easy Checkout & Guest Orders
No account is required to place an order. Simply:
- Add items to your basket
- Proceed to checkout
You may also choose to create an account at checkout for faster future ordering and access to your order history.
Guest checkout is available for quick and simple purchases.
Secure Payment Options
We use a fully secure checkout system approved by Trustwave.
We do not store any card details.
All payments are processed securely via trusted third-party providers:
- SagePay (Opayo)
- PayPal (PayPal payment option available)
Privacy & Data Protection
We respect your privacy and do not share personal data with third parties, except where required to fulfil and deliver your order.
For more details, please refer to our Privacy Policy.
Returns Policy
If your order arrives damaged, incorrect, or you are not satisfied, please contact us. We will:
- Arrange a replacement, or
- Issue a refund for the affected item
Customer satisfaction is our priority, and we aim to resolve issues quickly and fairly.