Ordering Info
DELIVERY
- Free Delivery for all orders over £50 (£5.95 for orders under £50).
- Delivery Time – We aim to provide convenient and personalised delivery options to suit your needs.
- Orders are typically delivered within 2 working days for mainland UK. Orders placed pre 10am should reach you next working day. Allow 2 days for orders after 10am. Also allow an extra day for Highlands and Islands.
- Personalise Your Delivery – When we send your order, our Courier (DPD) will contact you by email with a delivery date and time slot – you can then personalize your delivery options by adding delivery instructions/ including a ‘collect in store’ option.
- If you are away from home during the week – we can send to your work address.
- If you have a preferred delivery date then please let us know using the ‘Delivery Instructions’ field during checkout or call us.
Many of our first customers from when we opened in 1996 are still shopping with us today. Read a little about our history and philosophy!
CARD SECURITY & PAYPAL
- We are a Trustwave approved secure e-commerce website and do not store card details. All card details placed on the website are encrypted.
- Pay by PayPal available.
PERSONAL DATA
- We do not share any personal data with any other companies and simply use this to ship your order!
RETURNS POLICY
- Should you not be happy with the condition a product has arrived in or you have received the wrong product, let us know and we will either send out a replacement or refund this item.